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Privacy Statement AdPage

Version 2.0 — Last updated: May 2026

This Privacy Statement describes how AdPage.io, a trade name of AdPage B.V. (Chamber of Commerce registration 75440482), with its registered office at Velmolenweg 54 A, 5404 LD Uden, the Netherlands (“AdPage”, “we”, “us”, “our”) processes personal data when you visit our website, contact us, receive our newsletter or enter into an agreement with us. In these cases, AdPage acts as the data controller.

For the processing of personal data within our software and analytics products (including server-side tracking, Multi-Touch Attribution, Marketing Mix Modelling and Benchmarking), please refer to the AdPage Products Privacy and Cookie Policy.

1. Controller and contact

The data controller is AdPage B.V., Chamber of Commerce registration 75440482, Velmolenweg 54 A, 5404 LD Uden. You can reach us via privacy@adpage.io and for security notifications via security@adpage.io.

2. What personal data do we process

  • Contact details: name, email address, telephone number, job title, company name.
  • Account details: username, login credentials, preferences, subscription details (including pass or lifetime subscriptions where applicable).
  • Communication details: content of emails, support tickets, conversations via Front, Slack or phone.
  • Website data: IP address, browser and device information, page visits (after your cookie consent for analytical and marketing cookies).
  • Billing details: invoice information, payment details via Chargebee.
  • Marketing data: interactions with our ads on Meta, Google, TikTok, and LinkedIn, newsletter preferences, event participation.

3. Purposes and legal grounds

  • Performance of the contract and provision of our Services (Article 6(1)(b) GDPR).
  • Comply with statutory obligations, including administrative and tax retention obligations (Article 6(1)(c) GDPR).
  • Customer management, support and improvement of our Services based on our legitimate interest (Article 6(1)(f) GDPR).
  • Direct marketing to existing customers and business prospects based on our legitimate interest or your consent via our cookie banner where required (Article 6(1)(a) or (f) GDPR).
  • The measuring and optimising of our own advertising campaigns, including via Meta Business Tools (Meta Pixel and Conversions API), Google Ads, TikTok Ads and LinkedIn Ads, with your consent (Article 6(1)(a) GDPR).
  • Security of our systems, fraud prevention and enforcement of our rights (Article 6(1)(f) GDPR).

6. Recipients and sub-processors

We share your personal data solely to the extent necessary for the purposes mentioned above, with, among others:

  • Hetzner Online GmbH (DE) – server and database hosting within the EEA.
  • Scaleway SAS (FR) — application and back-end hosting within the EEA.
  • Chargebee — subscription billing.
  • MailBlue / ActiveCampaign — CRM and email marketing.
  • Loops.so — transactional emails.
  • Front — customer support inbox.
  • Slack — interne communicatie.
  • ClickUp — project management.
  • Vercel Inc. — front-end application hosting.

We conclude processor agreements and associated transfer safeguards with all these parties where necessary. We do not sell your personal data to third parties.

7. Transfers outside the EEA

As far as personal data is transferred outside the European Economic Area, we apply the EU Standard Contractual Clauses (SCCs, Decision (EU) 2021/914), additional technical and organisational measures and, where applicable, reliance on the EU-US Data Privacy Framework for self-certified providers.

8. Retention Periods

  • Customer data and correspondence: for up to 7 years after the expiry of the agreement in connection with our statutory record-keeping obligations.
  • Marketing data from prospects: up to 24 months after last interaction.
  • Application data: up to 4 weeks after completion, or 1 year with your consent.
  • Audit logs: maximum 12 months.

9. Your rights

You have the right to access, rectification, erasure, restriction, data portability and objection. Furthermore, you can withdraw previously given consent and file a complaint with the Dutch Data Protection Authority. You can exercise your rights via privacy@adpage.io. We will respond within the statutory period of one month.

10. Cookies

On our website, we use functional, analytical, and marketing cookies. We only place non-essential cookies after you have given your consent via our cookie banner. You can change or withdraw your cookie preferences at any time by reopening the cookie banner. More information can be found in section 9 of the AdPage Products Privacy and Cookie Policy.

11. Security and responsible disclosure

We employ industry-standard organisational and technical measures, including encryption (TLS 1.2+ in transit and at rest), role-based access control, multi-factor authentication, logging, monitoring, and periodic security audits. If you suspect a vulnerability, please report it to security@adpage.io; we aim to acknowledge receipt within two working days and follow a coordinated disclosure process.

12. Changes

We may amend this Privacy Statement from time to time to reflect changes in our services or in laws and regulations. We will publish the most recent version on www.adpage.io. Each user is responsible for regularly consulting this page.

13. Contact

AdPage B.V., Velmolenweg 54 A, 5404 LD Uden, Netherlands. Email: privacy@adpage.io. Security: security@adpage.io.